eca444 Terms and Conditions

1 Definitions and Interpretation

The following terms used in these Terms have the meanings described below:

• "Platform" or "Site": The online gaming website operated by eca444 and all services connected to it.
• "User" or "Player": Any person who holds a registered account on eca444 and uses the services of the platform.
• "Account": A personal gaming account registered in the user's name.
• "Bet" or "Wager": The amount of money placed to participate in any game on the platform.
• "Bonus": Promotional credits or additional funds provided by the platform.
• "Wagering Requirement": The condition requiring a specified number of bets to be placed before a bonus can be withdrawn.
• "KYC" (Know Your Customer): The identity verification process that ensures financial security.
• "BDT" or "Taka": Bangladeshi Taka, the primary currency of this platform.

2 Eligibility and Age Verification

The following eligibility requirements must be met to open an account and use the services of eca444:

2.1 Age Limit

This platform is strictly for persons aged 21 or above. Use of the platform by minors is completely prohibited. eca444 may at any time request submission of a government-issued ID for age verification.

2.2 Other Eligibility Requirements

• You must be an independent person of sound mind.
• You must play with your own money; placing bets using another person's funds is prohibited.
• You must access the platform only from a location where online gaming is not prohibited by law.
• You are acting on your own behalf and not on behalf of or as a representative of any other person.

3 Account Registration

3.1 One Account Policy

Only one account is permitted per person. If any individual holds more than one account, all of them will be closed and bonuses will be cancelled. This policy also applies to multiple accounts operated from the same household or the same device.

3.2 Information Provided at Registration

At the time of registration, you must provide accurate and complete information, including:

• Full legal name (as per national identity card)
• Correct date of birth
• Active mobile number and email address
• Current residential address

If any of your information changes, please notify us as soon as possible via live chat.

3.3 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. If you suspect any unauthorized access to your account, notify our support team immediately. You are responsible for all activity carried out from your account.

4 Financial Transactions

4.1 Deposits

The following methods are accepted for depositing funds into eca444: bKash, Nagad, Rocket, Upay. The minimum deposit amount is ৳100 for each method. Deposits are generally processed instantly.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours. The following conditions must be met to make a withdrawal:

• KYC verification on the account must be completed.
• The wagering requirement of any active bonus must be fulfilled.
• Try to match your withdrawal method with the method used for your deposit.
• A maximum daily withdrawal limit may apply — contact live chat for details.

4.3 Currency

All transactions on this platform are carried out in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not supported.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New users are eligible to receive a 200% bonus of up to ৳20,000 on their first deposit. For example, depositing ৳1,000 will add ৳2,000 in bonus, bringing the total balance to ৳3,000.

5.2 Wagering Requirement

Before withdrawing a bonus, you must place bets worth 10 times (10x) the bonus amount. The following rules apply when completing the wagering requirement:

• Not all games contribute equally to wagering calculations — see the bonus terms for details.
• Wagering must be completed before the bonus expires.
• If wagering is not completed within the specified time, the bonus will be cancelled automatically.

5.3 General Bonus Terms

• A user may benefit from a specific promotional offer only once.
• Bonuses apply only to registered and verified accounts.
• eca444 reserves the right to change, suspend, or cancel any promotional offer without stating a reason.
• Bonus balance cannot be withdrawn directly — wagering must be completed first.

6 Gaming Rules

6.1 General Gaming Terms

All games available on eca444 — slots, live casino, cricket betting, and others — have their own rules. It is recommended that you read the specific rules of each game before you start playing.

6.2 Technical Issues

If the outcome of a game is affected by any technical error or disconnection, eca444 will endeavour to refund the bet amount where applicable. However, eca444 is not responsible for issues caused by internet connectivity problems.

6.3 Game Results

Game results are determined through certified Random Number Generator (RNG) technology. Each round is completely independent and previous results do not affect future results. eca444 is committed to ensuring fair play in all games.

6.4 Sports Betting

The following applies to placing bets on any sports event, including cricket:

• If an event is cancelled, the bet amount will be refunded.
• eca444's decision regarding changes to odds is final.
• Bets may be suspended if suspicious activity is detected in any event.

7 Prohibited Activities

The following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Operating two or more accounts.
• Money laundering or using funds obtained through unlawful means.
• Placing strategic bets with the intent to circumvent bonus terms (bonus hunting / arbitrage).
• Using software, bots, or automated tools to play games.
• Attempting to breach the platform's security systems.
• Engaging in discriminatory or harassing behaviour towards other players.
• Using a false identity or a third-party payment account.
• Uploading any virus, malware, or harmful code to the platform.

8 Responsible Gaming

eca444 places responsible gaming as its highest priority. Gaming is an entertainment activity — it should never be viewed as a source of income.

8.1 Setting Limits

Players can set the following limits on their account:

• Daily, weekly, or monthly deposit limits.
• Maximum amount per single bet.
• Self-Exclusion — temporarily closing the account for a set period of time.

8.2 Support

If you feel that gaming is having a negative impact on your life, contact our 24/7 live chat immediately. We will help you get the right support. For more information, visit our Responsible Gaming page.

9 Intellectual Property

All content on the eca444 platform — logos, designs, text, graphics, software, and other elements — is the exclusive intellectual property of eca444. Use, copying, modification, or distribution of these elements by any third party without prior written permission is prohibited.

The intellectual property of game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt) is protected under their own respective licences.

10 Limitation of Liability

eca444 is not liable for:

• Loss caused by internet disconnection or technical failure.
• Issues caused by faults in third-party software or services.
• Losses caused by the user's own negligence or violation of the law.
• Losses caused by the user disclosing their account information to others.
• When service is disrupted due to unforeseen circumstances (Force Majeure) such as natural disasters, government directives, etc.

eca444 strives to provide all its services with the highest level of security and reliability. However, no online platform can guarantee 100% uninterrupted service.

11 Account Suspension & Closure

11.1 Closure by eca444

eca444 reserves the right to suspend or permanently close any account for the following reasons:

• Violation of any clause of these terms.
• Fraudulent or suspicious activity.
• Failure to complete KYC verification.
• Involvement in prohibited activities.
• Request from law enforcement agencies.

11.2 Closure by the User

Any user may request to close their account at any time via live chat. Outstanding wagering requirements must be fulfilled and available balance must be withdrawn before the account is closed.

12 Dispute Resolution

For any complaints or disputes, please follow the process below:

12.1 First Point of Contact

First, submit your complaint through our 24/7 live chat service. Our support team will try to resolve the issue as quickly as possible. If the issue is not resolved via live chat, send a detailed complaint by email: [email protected]

12.2 Final Decision

In all disputes, eca444's decision is final and binding. However, we commit to considering every complaint fairly and transparently.

12.3 Terms Changes

eca444 may update these terms at any time. Users will be informed of important changes as far as possible. It is advised to read the updated terms before each use of the platform.